How to cancel
Email ajbiasucci@gmail.com or call +1 (754) 236-1875 from the email or phone on your account and ask to cancel. We confirm every cancellation in writing. To avoid the next charge, cancel at least 24 hours before your renewal date.
What happens when you cancel
- Your subscription will not renew, and you will not be charged again.
- You keep full access through the end of the current paid billing period.
- You may request an export of your contacts within 30 days after your access ends.
- Your business phone number and messaging sub-account are released back to the Company as described in our Terms of Service.
Refunds
Because each subscription month includes account setup, provisioning, and access to the platform, subscription fees are non-refundable and we do not provide prorated refunds for partially used months, except:
- Duplicate or billing errors: charges made in error (for example, double billing) are refunded in full.
- Charges after cancellation: if you are charged after a confirmed cancellation, that charge is refunded in full.
- Service unavailable: if we are unable to activate your account within 14 days of your first payment for reasons within our control, your first month is refunded in full on request.
Usage fees for phone numbers, messages, and carrier registration are paid to third parties and are non-refundable.
How to request a refund
Contact us within 30 days of the charge with your name, account email, and the date and amount of the charge. Approved refunds are issued to the original payment method within 5–10 business days.
Contact
Biasucci Family Protection
4801 Grant St, Hollywood, FL 33021
Email: ajbiasucci@gmail.com
Phone: +1 (754) 236-1875