This Privacy Policy explains how Biasucci Family Protection ("Company," "we," "us") collects, uses, and protects information in connection with GLG Connect (the "Service") and this website.
Information we collect
- Account information: name, business name, email, phone number, business address, and insurance licensing details you provide when subscribing or registering a texting number.
- Billing information: payments are processed by our third-party payment processor. We do not store full card numbers on our systems.
- Customer content: contacts, lead lists, notes, messages, and calendar data that you upload to or create in the Service.
- Usage data: log data, device and browser information, and activity within the Service, collected to operate, secure, and improve it.
- Communications: messages you send us by email, phone, or text.
How we use information
- To provide, set up, maintain, and support the Service;
- To process payments and send billing and account notices;
- To register business phone numbers with carriers (A2P 10DLC) as required to send SMS;
- To monitor for fraud, abuse, and violations of our Terms;
- To comply with legal obligations.
Customer content
For contact data you upload, you are the controller of that data and we act as your service provider. We process it only to provide the Service to you and do not sell it or use it to market to your contacts.
SMS and mobile information
If you text with us, message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
How we share information
We do not sell personal information. We share it only with:
- Service providers that host the platform, deliver messages, provide CRM infrastructure, and process payments, under obligations to protect it;
- Telecommunications carriers and registries, as required for number registration and message delivery;
- Authorities, when required by law or to protect our rights, users, or the public;
- A successor entity in a merger, acquisition, or sale of assets.
Data retention
We keep account and billing records as long as your account is active and as required for legal, tax, and accounting purposes. Customer content is retained during your subscription and deleted within 90 days after cancellation, unless law requires otherwise or you request earlier deletion.
Security
We use reasonable administrative, technical, and physical safeguards, including encrypted connections and access controls. No system is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may access, update, export, or request deletion of your personal information by contacting us. You may opt out of marketing emails using the unsubscribe link. Depending on your state of residence, you may have additional privacy rights, which we will honor as required by law.
Children
The Service is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy and will post the new version on this page with a revised date.
Contact
Biasucci Family Protection
4801 Grant St, Hollywood, FL 33021
Email: ajbiasucci@gmail.com
Phone: +1 (754) 236-1875